Frequently Asked Questions
We are Betsy "Poritzky” Maselek and David Poritzky, a brother and sister team living with our families on Boston’s North Shore. We have been in the food business for nearly 20 years, and we have been eating our Bubby’s (Yiddish for grandma) original chicken soup recipe for our whole lives. We have been selling her chicken soup for 12 years, and now we are offering it nationwide over the Internet.
We start with "Grade A” chicken, fresh carrots, celery, and onion. We simmer the soup for hours and then season it perfectly. We then add noodles and matzo balls if you wish.
No, Grandma doesn't use MSG in her soup.
Water, chicken, carrots, celery, onions, chicken soup base, seasonings are in all the soups.
No, Grandma's Chicken Soup is not a kosher product.
None of our soups contain nuts although are made in a facility that processes other foods that may contain nut or nut oils. Our noodle or noodle/matzo ball soups also contain wheat, soy, and eggs. Some of our baked goods in our gift packages contain nuts. If you have any questions regarding our ingredients, please call us: 1-87-SEND-SOUP (1-877-363-7687)
Chicken soup is known to cure more than the common cold. Legend has it that it's even turned fighting men into lovers and has cured the ills of many a grumpy soul. It can help mend a broken heart, heal an injured ego and make even the saddest person feel a little bit better. Order some today to send to someone you love. But remember it must be "Grandma's” chicken soup or it just won't do! They don’t call it Jewish penicillin for nothing.
Absolutely, chicken soup is perfect for:
Absolutely, we have many corporate clients that take advantage of our reduced rates for 10+ packages per month. Please contact us at 877-363-SOUP (7687) or email us at firstname.lastname@example.org
As many people as you like - either include each recipient on our website order form or call 1-87-SEND-SOUP (1-877-363-7687)
For large customized gift orders (25 units or more), please call us directly. We would be happy to accommodate your individual needs. We would love to introduce our soup to your employees and business associates!
Yes, please call or email us and we would be happy to help you out with any combination of items, with or without soup
Simply Click Here to order one of our Once-A-Month Soup Club packages online, or call 1-87-SEND-SOUP, and we will process your order. Your soup will arrive once a month on Friday, ready for heating and enjoying.
No, we sell multiple orders, but currently we do not sell wholesale.
We do, and we hope you order year round. Whether really cold or spiritually cold, our soup will warm you through and through.
We ship to all 50 States, including Alaska and Hawaii
If the order is placed before 2:45 est, the soup is sent out the same day (Monday-Thursday) and you select either 2nd day or Next day shipping.
We ship via UPS so delivery times vary by the route and time of year. We can not predict what time a package will be delivered but it will be there by 8pm local time.
Can I put your container in my microwave?
No, you cannot, but with some of our specialty package orders you will receive one of our famous microwavable jumbo soup mugs.
Your e-mail address is in safe hands. We will never give out your information or sell it. We have checkboxes on the order form giving you the opportunity to "opt-out" of our e-mail distribution list. If you wish to be removed from our e-mail list, reply to any of our e-mails with "REMOVE” in the subject line; we will immediately relieve you from receiving further e-mails.
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