How We Ship

Due to the perishability of our product, we ship on Monday, Tuesday, Wednesday, and Thursday (if "Next Day" is selected). No orders are shipped on Friday, Saturday, or Sunday. If orders are received after 2:30 EST, they will be shipped on the next "shipping" day. This assures delivery prior to the weekend.

So what are you waiting for? Order your delicious soup today!

Shipping Guidelines:

• We ship on Monday, Tuesday, Wednesday, and Thursday (if "Next Day" is selected). No orders are shipped on Friday, Saturday, or Sunday. (No P.O. boxes please.)
• All orders must be received by 2:30 PM (EST) for same-day processing. Orders received after 2:30 PM (EST) will be processed on the next "shipping" day. This assures delivery prior to the weekend.
• If you place an order with an incorrect address (including Zip Code, Suite, Floor, or Apartment), UPS imposes a $20 correction fee. This will be billed to you.

Shipping Claims and Exceptions:

We will do everything possible to re-route orders for timely delivery but cannot be responsible for damaged or compromised product due to the following:

• Delayed deliveries due to weather.
• Incorrect addresses - If you place an order with an incorrect address (including Zip Code, Suite, Floor, or Apartment), UPS imposes a $25 correction fee. This will be billed to you.
• Unopened shipments (all boxes are clearly marked "Perishable").
• Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify the recipient of the pending arrival of perishables!