I have been sending gifts from your company for several years and you, by far, have the best customer service, product and value compared to the other “food/soup” companies (and I’ve tried them all)! There are very rarely any issues, but if there are you resolve them quickly. I love your products and your company! Keep up the good work- I am a customer for life!!
Thank you so much for your kind words and continued support! We're thrilled to hear that our products and customer service have consistently exceeded your expectations. We truly appreciate you taking the time to share your experience, and we’ll continue working hard to provide the best service and quality. Your loyalty means the world to us—thank you for being a customer for life!
Allyson (sp?) it was a great pleasure speaking with you today! If the foundation of your company is built on the customer service and love you presented over the phone there is no doubt it will it will grow to be the #1 provider of this line of products. Thank you for making my day, I'm so glad I made the typo I had to call to have correct because it gave me the opportunity to meet you! God bless. Now I'm going to put in an order for my family! HAPPY HOLIDAYS TO YOU AND YOUR TEAM! Sincerely, grateful customer, Deb
Hello,
Just a Thank-you for a personal phone call from you trying to assist in receiving my shipment which was a gift. The item at 1st was undeliverable due to an address error but once contacted, together we updated the delivery address. Received it today and we were blown away by the deliciousness and freshness of the items! Thankyou for your help with this and reaching out to ensure the delivery was tracked and received! Karen
Thank you so much for sharing your wonderful feedback! We are so happy to hear that you had a positive experience with our customer service team. It’s our goal to always provide the best support possible, and we’re thrilled that we could resolve the delivery issue quickly and get your gift to you on time.
It’s also fantastic to hear that you enjoyed the freshness and quality of the items! We truly appreciate your kind words and your recognition of our efforts. If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help!
Thanks again for your support, and we look forward to serving you in the future.
Ordered chicken soup, bread, and black/white cookies. Soooo yummmy!
Thank you so much for your sweet review! We're thrilled to hear you enjoyed the chicken soup, bread, and cookies – it makes our day knowing it hit the spot! We hope you'll be back for more yummy bites soon! 😊
I have gifted this many, many times as a sympathy gift or for someone who is recovering from surgery or ill. It is always greeted with such excitement, and I am always told it is excellent. I will continue to gift this in the future.
Thank you so much for your kind words and for choosing our products as a thoughtful gift! We're honored that our food has been part of such meaningful moments for you and your loved ones. It's wonderful to hear that it's always well-received, and we truly appreciate your continued support.
I sent this to a friend who is recovering and she loved it! Absolutely amazing flavors! My friend raved about everything, the soup, the challah and the lemon cake! Customer service was also so appreciated! Will definitely order again.
Just wanted to let you know, my husband was sent your chicken matzo ball soup and the mac and cheese as he recovered from cancer treatment. We are very selective about what we eat, but let me say both the soup and mac and cheese were extraordinary! Great job!! It was even better than our home made. Thank you for sharing such great food with the world!!
Libby C.
We sent this as a gift to family members after a loss. Their customer service is amazing and very helpful. We will definitely be repeat customers, which is the highest compliment we can give them! I highly recommend this business!!!
Allyson (sp?) it was a great pleasure speaking with you today! If the foundation of your company is built on the customer service and love you presented over the phone there is no doubt it will it will grow to be the #1 provider of this line of products. Thank you for making my day, I'm so glad I made the typo I had to call to have correct because it gave me the opportunity to meet you! God bless. Now I'm going to put in an order for my family! HAPPY HOLIDAYS TO YOU AND YOUR TEAM! Sincerely, grateful customer
When a work colleague was ill, I ordered Grandma's Chicken Soup. My friend loved it and it really made her day!
Absolutely loved the soup, top to bottom. The vegetables were still just a slight bit firm, the matzoh balls light and fluffy ( I'm a fan of fluffy over dense), the chicken fresh tasting and the broth nicelyseasoned and flavorful. Why, then only 4 stars? The price. At $58 per half gallon, it's just too much. I can make the same soup fora few bucks and have over a gallon of it. Haven't tried the blinzes yet but am hopeful they'll be of the same caliber as the soup! The latkes were just ok. BTW, the packaging was an engineering marvel
Our clients have been very appreciative of the soup meal gifts when recovering from surgery or during a difficult time.
I work on Broadway in NYC and I have been getting Grandma’s Soup sent to me for the past year.
The Chicken Noodle soup is perfection and it is some of the finest you will ever taste. The challah bread is glorious, soft and fresh and it tears away and it melts in your mouth and the chocolate chip cookies are heaven.
So,if your looking to send something special to someone you love or to treat yourself , I would highly recommend a gift package from Grandma’s.
- Richard Ridge, BroadwayWorld
We sent our gift of soup, bread and Lemon Loaf to one of our clients in Black Mountain, NC. She had just returned home from the devestating flood damage in her small town outside of Asheville. She had just gotten her electricity back on and was able to heat and enjoy a "homecooked meal". She was so grateful and couldn't thank us enough. The first order wasn't delivered in a timely manner (UPS not able to get to her) and we were afraid the soup may have spoiled and you all made sure to send out a fresh order at no extra charge to us to insure she could enjoy her food! Thank you so much! I will be singing your praises to anyone and everyone on your wonderful caring customer service! Thank you again!
Great way to send the healing power of chicken soup . Soup and challah was delicious!
Received this as a get-well gift from a group of friends, after I had surgery. My family and I loved the soup, challah, cookies, mac and cheese and lemon cake. Recently gave as a gift to a sick relative and they loved and appreciated it. It was easy to order and as both a recipient and gifter, I was kept in the loop as far as the delivery.
Honestly, I never do this. Order food to be delivered. I make it, and take it to whomever is in need. Or I send a gift and a card. But now I can add Grandma's Chicken Soup to my go-to gift list, and with great confidence.
We were gifted soup and challah when my husband had a stroke. I had never heard of the company, but Grandma's soup was excellent (mazo ball) and, oh my, that bread!!! Since then I have recommended it to several others (all with very positive feedback).
Recently, a friend who lives a couple of hours away, is very ill. I heard from a mutual fried that she was not eating a lot, and I thought of Grandma's soup. I sent chicken noodle soup, challah, and black & white cookies. Ordered on a Monday afternoon, and she received it on Wednesday in time for her lunch. She called me later that day and couldn't say enough about everything that she received, Honestly, it was a bit embarrassing to be thanked so much when all I did was to place the order! But she enjoyed everything and I was thrilled.
Also, I was very pleased with the communications-- when the order was received, when shipped, when to expect delivery, and when it was delivered.
Thank YOU, Grandma (and employees) for providing such a top-notch delicious alternative to mail-order food gifts.
I have personally had all these lovely products and have sent to several non- Jewish friends who followed the wonderful directions and enjoyed the Matzo ball soup, kugel., black and white cookies, knishes, lemon cake and much more. HIGHLY RECOMMEND
Soup and chalet bread arrived on time. Chicken soup is excellent and the Chalet bread is the best I’ve ever had. I have sent as gift to others and they thoroughly enjoyed the soup and the pot pies. This last time I bought it for myself because I deserve a little spoiling too
I have purchased Grandmas soup for a number of reasons and it is always well received and appreciated. Everything is packaged properly and taste like a million!
Thank you
Several years ago we were gifted Grandma's matzah ball chicken soup and challah and I have been a huge fan and supporter ever since. I have sent it to friends and family for various occassions and always receive accolades. The store's communication is outstanding, providing updates on delivery. Love that you can decide when to ship it and receipt has never failed.
Always go to Grandma's Soups for gifts of baby, get well, sympathy. Everyone loves them and they end up using as well
I've sent Grandma's to several people and the soup, mac & cheese, bread and sweets have never failed to get rave reviews. The store's updates on delivery, and communications overall, are excellent. Delivery is very timely. I'm a very happy customer that will order from Grandmas again!